Kickers Childrens/Kids Fragma Leather Lace Up School Shoes

Size 9 is too big wish to exchange for UK size 8 First time used Joom - Verdict - CRAP!!!! - For example wish to change shoe size. Instructions say - Go to My orders section. Select the order you wish to send back - Click on the Joom support team button to the right ~(THERE IS NO JOOM SUPPORT TEAM BUTTON TO THE RIGHT - Specify the reason you'd like to return the item for in the Describe the issue field (YOU CAN'T GET THAT FAR) - Our agent will provide the return address and instructions on how to proceed (YOU CANT GET THAT FAR).

The shoe is beautiful, unfortunately it is too narrow for me and I cannot get into the shoe. Unfortunately, I have to return the shoes. I request to be informed where to, to which address. Kind regards Johann Ungerhofer.

unfortunately the shoes don't fit would like to return them otherwise the shoe is good

The shoe has a very narrow instep area. I cannot wear the shoe as it causes pain

Product delivered on time and fully compliant

everything OK